Terms & Conditions

1. Eligibility and account

You must be at least 18, or use the Service under the supervision of a parent or guardian. You sign in with your mobile number (OTP) or Truecaller, and you are responsible for activity on your account.

2. Content and licence

Wallpapers, ringtones, mantra audio, aartis, bhajans, images and text in the Service are owned by us or our licensors. We give you a personal, non-transferable, non-commercial licence to view, play, download and set them on your own device. You may not resell, redistribute or publish the content elsewhere.

3. Return and Refund Policy

• No returns: We do not accept returns for any purchases made through Sankalp. This policy is implemented to maintain the integrity and sanctity of our offerings.
• No refunds: Once a purchase is made and the transaction is completed, refunds will not be issued under any circumstances. We encourage users to review their orders carefully before making a purchase to ensure satisfaction.
• Exceptional circumstances: In rare cases where a technical error or issue arises from our end, resulting in an incorrect or faulty purchase, please contact our customer support team within 48 hours of the transaction for assistance.
• Digital products: Sankalp offers digital products and services that are instantly accessible upon purchase. Due to the nature of these items, refunds cannot be provided after the product has been accessed or downloaded.
• Subscription services: Subscriptions purchased through Sankalp are non-refundable. Users have the option to cancel their subscription at any time, and the cancellation will be effective at the end of the current billing cycle.

4. Acceptable use

You agree not to:

• copy, modify, scrape or reverse-engineer the Service;
• bypass Premium restrictions or share your account;
• use the Service for any unlawful purpose or in a way that disrespects religious sentiments.

5. Third-party services

Payments are handled by Razorpay and sign-in may use Truecaller. Their own terms and privacy policies apply to your use of their services.

6. Disclaimer

The Service is provided “as is”. Devotional content is for personal and spiritual use; we do not guarantee any particular outcome from its use. We do not guarantee that the Service will always be available or error-free.

7. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the claim.

8. Suspension and termination

We may suspend or end your access if you breach these Terms. You can stop using the Service and delete your account at any time.

9. Governing law

These Terms are governed by the laws of India. Courts in Gurgaon, Haryana have exclusive jurisdiction.

10. Changes and contact

We may update these Terms and will post the new version here. Questions? Email support@sankalpworld.com or visit Support.