Privacy Policy

1. Information we collect

• Account information: your mobile number, and your name if you choose to add it. If you sign in with Truecaller, we receive the profile details you allow Truecaller to share.
• Subscription and payment information: your plan, subscription status, transaction IDs and UPI AutoPay mandate status. Payments are processed by Razorpay; we do not collect or store your UPI PIN, card number or bank credentials.
• Usage information: content you view, download, play or mark as favourite, and your app language and notification settings.
• Device information: device model, operating system, app version and a device identifier used for notifications and troubleshooting.

2. How we use your information

• To create and secure your account and verify your mobile number.
• To provide wallpapers, ringtones, mantras, aartis and bhajans, and unlock Premium content.
• To process subscriptions, renewals and cancellations through UPI AutoPay.
• To send notifications you have turned on, such as new content or offers.
• To fix problems, prevent misuse and improve the Service.

3. Permissions on your device

Sankalp asks for permission only when a feature needs it — for example, to save a wallpaper to your gallery, set a wallpaper or ringtone, or send notifications. You can change these permissions at any time in your phone’s settings.

4. Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the Service, under agreements that protect it:

• Razorpay, for payments and UPI AutoPay mandates.
• Truecaller and our SMS/OTP provider, for sign-in.
• Our cloud hosting, analytics and notification providers.
• Authorities, when required by law.

5. Data retention

We keep your information for as long as your account is active and as needed to meet legal, tax and accounting requirements. When you delete your account, we delete or anonymise your personal information within 1 year, except where the law requires us to keep it.

6. Your rights

You can access, correct or delete your personal information, withdraw consent, and ask questions about how it is used, in line with the Digital Personal Data Protection Act, 2023. To make a request, contact us using the details below.

7. Children

The Service is not directed at children under 18. A parent or guardian should manage any subscription used by a minor.

8. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. We will post the new version here and update the “Last updated” date. For significant changes, we will notify you in the app.

10. Contact us

Email: support@sankalpworld.com